Desperate Mother Calls 911 for Baby Formula to Feed Newborn, and Police Officers Deliver It to Her Home

A desperate mother of five from Utah called 911 at 2 AM because she wasn’t able to breastfeed her six-week-old daughter and asked for baby formula.

Heartwarming bodycam footage showed the officers turning up at her doorstep, giving a packet of regular milk and baby formula to the distressed mother.

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Alpine, Utah native Shannon Bird had to make the call to 911 at 2 AM when she could no longer breastfeed her newborn baby girl and did not have any formula in the house.

In the 911 audio, she can be heard tearfully telling the dispatcher that her breast milk had dried up and she didn’t have any formula to feed her six-week-old.

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Bird, who is a blogger, said her husband was away for work and her four other children, one of whom had a broken leg, were asleep. She said she was trying to call her neighbors, but they were asleep.

Officers with the Lone Peak Police Department were dispatched to Bird’s home and picked up a gallon of regular milk on the way from a convenience store.

Footage from the officers’ body camera showed Bird cradling her baby in a pink blanket as she answered the door.

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“I’ve been calling neighbors and no one will answer,” she said in the audio. “I’ve never been in this predicament ever. My milk just literally dried out. This is my fifth kid, and this has never happened.” She said she normally breastfeeds her children and didn’t have formula in the house.

When officers realized that the baby could not drink regular milk and needed baby formula, one of them said, “We’ll leave this with you. We’ll be right back with some formula for your baby—she’s adorable.”

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The officers returned soon with newborn formula and wouldn’t accept money from Bird. “That’s the same stuff we gave my daughter when she was first born, so hopefully it doesn’t upset her stomach,” Officer Brett Wagstaff told the mother.

The officers said they had never received a 911 call like that before but said it wasn’t any different from helping someone change a flat tire. “So very proud of our officers and their dedication to duty,” the department wrote on their Facebook page.

WATCH: Mother of Five Calls 911 in Panic Over Baby Formula

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