FedEx Driver Caught On Customer’s Doorbell Camera Shoveling Snow On Front Porch

A FedEx delivery driver’s amazing act of kindness was captured by the doorbell camera of the customer whose package he delivered.


Melvin J. Marlett was in Michigan’s Upper Peninsula, at Jodi LaFreniere’s home, dropping off a package in a freezing morning.

LaFreniere is a kindergarten teacher, and was at school when she got an alert on her phone from her doorbell camera. She said she was alarmed thinking who was at her home as her fiance was away in Alaska, teaching.

So when she looked at the alert, she saw the FedEx delivery driver shoveling snow on her front porch.


The clip shows the driver carrying LaFreniere’s package to her front door but stops as he spots snow covering the floor of the porch. He immediately puts the package down and grabs a shovel near the front door, and clears the pathway.

FedEx driver shovels

How nice is this? A FedEx driver in Michigan decided to shovel snow off of the stoop for a customer receiving a package.

Posted by News 4 San Antonio on Wednesday, 29 January 2020

LaFreniere says that although she has never chatted with the delivery driver, her fiance, Rodney Riesland, has chatted with him a lot as he is usually home when packages are delivered.

She said, Riesland says the driver, Melvin J. Marlett is a great guy.

Marlett has been working with FedEx for the last 23 years. LaFreniere was able to thank Marlett for his kindness with the help of a Facebook friend.

FedEx got in touch with LaFreniere via Facebook after they saw her story and asked if they could share it.

“FedEx is proud of the many contributions our team members make to the communities we serve every day,” FedEx spokesperson Heather Wilson said. “We commend our courier, Mel Marlett, who went above and beyond to help shovel snow for our customer while making a delivery.”

Marlett said it was a routine act done by their delivery drivers, “I would hope it’s something that anybody would have done,” Marlett said. “If you take care of your customers, they take care of you.”

LaFreniere said she hopes Marlett gets some special recognition from FedEx for his act of kindness. “Although we see many acts of kindness in the Upper Peninsula, it was still surprising to see that he went the extra step,” she said. “I shared it with my coworkers immediately because I couldn’t believe it. It made my day.”